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Artificial Lawn Turf Maintenance & Warranty

Maintenance of Artificial Lawn Turf

SimpleTurf Synthetic Turf can last for 20+ years with extremely low maintenance costs. A simple cleanup of your turf every 15-30 days will go a long way in prolonging the life span of your turf. This clean up can be done by a recommended servicer at very low cost.

Common Issues and How to Protect Your Synthetic Turf:

    1. Weeds Growing Through or Underneath Turf - Using a weed barrier will block most of the weeds from growing through, but let's not forget, wind and birds can drop seeds in the area which may sprout if they are not cleaned up periodically.
    2. Rotting Organic Material and Debris - Leaves, dead flowers, and dead weeds will rot on top of the turf if not removed periodically. If seeds drop on the rotten material, they will grow.
    3. Food, Beverages, and Pet or Bird Waste - Any time you spill a beverage or your dog or the birds do their business, it will stick to the turf until you wash it. You should also use a special infill if you have pets that regularly go on your turf. Add infill as needed.
    4. Weather (Rain, Wind) - The rain and the wind will move the infill or blow some of it away. A shag carpet rake or stiff broom can help you move the infill back into place. Every year you will need to add more infill.
    5. Excessive Use of the Lawn - Since the turf is attached to the ground with glue and nails, you may, from time to time, need to push the nails back down or to re-glue some of the corners. By doing this, you will prevent further damage to the turf. It is also imprortant to use a push broom and sweep your turf in the opposite direction it is laying; doing this monthly will greatly improve your turf's appearance as well as the life expectancy. If any part of the turf is burned or damage by chemicals then you can easily replace that piece with a new one. Large turf areas should be broomed with a power broom 2-3 times a year.
    6. Trees Around or Near the Turf - Tree and bush roots will grow under the turf. You will need to groom/cut them or they will penetrate the surface of the turf.
    7. Damage by Hot Machines that can Melt the Blades - If this occurs you will need to call your installer and have him replace the damaged turf.

All of this can be done by having you or your gardener clean the turf surface and learn how to do the maintenance to protect your synthetic turf. Verify that your gardener knows what to do, or have him learn how to maintain it. Your Turf will last longer with proper maintenance.


Damage due to reflective mirror:

When installing turf we need to be aware of reflective surfaces in the area such as mirrors or windows. These surfaces can reflect the sun’s rays and burn the turf you just installed as seen in the picture below.


Make sure all reflective surfaces will be protected with a screen to avoid burn marks on your turf.

Fixing the damaged turf is easy. The first step is to place a screen on the window that the sun is reflecting off of. In a few cases, the Screen will not be sufficient. In these cases the homeowner must use a non-reflective tinting material on the window that will prevent future sun damage. Once potential future sun damage is protected from, simply cut the damaged turf out (as a patch) and replace it with the same turf product. Be aware that the blades of the replacement patch must be facing the same direction as those of the existing turf area.

Seaming glue and 5” nails will get the job done.

Weeds in the Turf:

Part of a synthetic turf installation is the laying of the weed barrier to prevent/minimize weeds from growing on top of or through the turf.

But even when you do it right, weeds may sometimes grow through the turf or on top of it. See picture:



Once weeds can be seen on top of the turf you may pull them out by hand or use any type of weed killer to remove them (the best weed killer on the market is ROUND-UP.) Using those sprays will not harm the turf but will definitely kill the weeds from the root.

Turf Infill:

Should I use infill or not, and what are the types of infill?

In the majority of cases you will need to use infill as part of the turf installation.

You DO NOT need an infill based solution if your application is used for aesthetic purposes only, or used on balconies, decks, patio areas, steep hills, or slopes. Additionally, our thick synthetic turf (Olive 92 Stem Grass) does not require infill but we still recommend that you use it.

If you have a pet you must use infill but the type that comes with Zeolite mixed in. Zeolite will absorb the majority of the dog urine and help prevent bad odor. (Read more about ZEOLITE)

Definition and types of Infill:

  • Infill can consist of either an:
    • Acrylic coated green colored sand with antimicrobial properties.
    • Sand Only.
    • Black Crumb rubber.
  • Infill is placed between the blades of the artificial turf to properly complete the installation.
  • Infill allows the artificial turf blades to stand up and look like natural standing grass, while making the product more durable.
  • Sand infill will emulate the feel of soil when walked on, adding a dimension of realism.
  • Infill will hold the turf down with it's weight.

Rubber Infill:

Black colored rubber is used to provide a cushion for athletic players on the field and emulates the feeling of soil, providing a realistic bounce during sporting events and adding a dimension of realism.

How much infill should I use? - The minimum per square foot is one pound and in some cases you will need up to 7 pounds per square foot. It is all dependent on the turfs use. (Residential turf needs 1-1 1/2 pounds per square foot, Sports fields will require more).

Kids and infill - Some of our customers have raised the issue that their children have been tracking the infill from their turf surface into undesirable areas such as their homes or pools. It is true that the infill may stick to the bottom of a shoe or skin when wet. To combat this issue, we recommend that parents with young children who expect to use the syntheric area for play install a thicker turf product that does not require infill. Products that fit this specification are usually 80 oz face weight or higher. The blades on these denser products do not require infill in order to remain upright and thus will solve any problem with infill being tracked around before the problems arise.

Colored Turf:

Our artificial turf products can be ordered in many colors. Please call us for prices and lead time.

Our Warranty

 Eighteen Year Limited Warranty for Residential Jobs

Ten Year Warranty for Commercial Jobs

The Manufacturer warrants our synthetic turf for eighteen years for residential & ten years for commercial projects, from the date of synthetic turf installation, when it is installed and maintained as recommended by the turf manufacturer. If any area or portion of the turf substantially changes, as distinguished from a change in texture within eighteen/ten years after its initial installation, the manufacturer will have all such areas or portions replaced, including installation costs. The manufacturer also warrants that at the time of the initial turf installation, the synthetic turf will be free of manufacturing defects. Slight color changes will occur over the lifetime of this turf and are not considered an issue or basis for a claim. All labor costs involved with the removal of the affected turf and reinstallation of the replacement will be the done by and paid for by the manufacturer.

Subject to the following limitations:

General provisions of this limited warranty apply to the wear of the turf with regard to ultraviolet degradation, and do not apply to damage incurred during installation, improper underlay, pile crushing, willful or negligent abuses, or damage by machinery or equipment, nor does it apply when the turf is not installed by a professional installer.

The Expressed limited warranty excludes all implied warranties, and said manufacturer shall in no event be liable for a breach of warranty in any amount exceeding the invoice price of the turf.

Limitations on Coverage:

This warranty does not cover:

  1. Damage from accidents, vandalism, abuse and neglect.

  2. Acts of God (including earthquakes, floods, hurricanes and other natural disasters).

  3. Use of chemicals and improper cleaning methods.

  4. Failure to properly maintain, protect and/or repair the turf.

  5. Damage that occurs during the shipping/transportation process. All shipping claims must be filed against the freight company in question.

  6. Damage caused by reflection (melting) or other flammable materials.

  7. Synthetic turf is subject to normal wear and tear. Normal wear and tear is not a manufacturing defect and therefore is not covered by this warranty.

Limitations on Liability:

Purchaser must promptly inspect all products upon delivery. Anything herein to the contrary notwithstanding, to the extent that any defects shortages, or non-conformities in the product are discoverable by inspection upon the delivery of the product, all obligations of the manufacturer to the purchaser with respect to such defects, shortages, and non-conformities shall be deemed satisfied, and all products shall be deemed to be free of such defects, shortages, and non-conformities, unless Purchaser notifies the manufacturer of such defects, shortages. or non-conformities in writing within 30 days after the date of delivery.


Purchaser may not transfer, convey, or otherwise assign all or any of its rights under this warranty without prior written consent of the manufacturer. Any such transfer or assignment without prior written consent shall be null and void and of no force or effect.

Claims must be signed and submitted in writing to:

Simple Turf


or by calling Adam at

818-896-6633 ext 370

Simple Turf will submit the claim to the Turf Manufacture immediately, and resolution is usually achieved within 4-8 business days.

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